Pest Relief’s
Frequently Asked Questions
What areas do you service?
We provide professional pest control across greater Perth, including Canning Vale, Southern River, Thornlie, Willetton, Gosnells, Armadale, Baldivis, Rockingham, Mandurah and surrounding suburbs. If you’re unsure whether we cover your area, call us or message through our Google Business Profile.What pests do you treat?
We treat ants, cockroaches, spiders (including redbacks), bees and wasps, rodents (rats and mice), termites, bed bugs, fleas, silverfish, flies, and general nuisance pests for both homes and businesses in Perth.How much does a General Pest Spray cost?
Our General Pest Spray (residential) prices start from $200 depending on property size and pest type. We provide transparent quotes before work and tailor pricing for commercial sites, strata, and large properties.Do you offer same-day service?
Yes — we offer same-day or next-available appointments in many Perth suburbs for urgent pest issues. Availability depends on current bookings; call our office for immediate assistance.Are your treatments safe for pets and children?
Yes. We use professional-grade treatments that are applied by licensed technicians and are safe for families and pets when directions are followed. We’ll give clear re-entry and aftercare instructions.Do you do commercial pest control?
Absolutely. We provide commercial pest control Perth-wide for restaurants, cafes, warehouses, offices, retail, strata complexes and builders, with customized integrated pest management plans and documentation for audits.Do you offer termite inspections?
Yes. We perform comprehensive termite inspections and provide written reports. We also offer termite barriers, monitoring and treatment options tailored to Perth properties.Can you remove a bee hive or swarm?
Yes. We safely remove or relocate bee swarms and hives where possible, using humane and professional methods. For aggressive or inaccessible hives we’ll recommend the safest removal option.How long does a treatment take?
Most general pest sprays take 30–90 minutes depending on property size. Specialist jobs (termite work, bed bug treatments, bee removal) vary — we’ll give an estimated duration when we quote.How soon will I see results after treatment?
Many pests show reduced activity within 24–72 hours after treatment. For pests with hidden nests or eggs (termites, bed bugs), it can take longer and follow-up visits may be required.Do you provide a warranty or guarantee?
Yes — we offer service guarantees on many treatments. Warranty details vary by service (type of pest, property, and plan). We’ll explain any guarantee or follow-up policy in your quote.What payment methods do you accept?
We accept cash, bank transfer, major credit/debit cards, and online payment. Payment terms for commercial contracts can be arranged on request.How do I prepare my home for an appointment?
Preparation varies by treatment type. For GP sprays: tidy surfaces, remove food from benches, secure pets, and follow our pre-visit checklist. For termite or bed bug work we’ll provide a tailored prep list.Do you provide free quotes?
Yes — we provide free quotes for most jobs. For complex inspections (e.g., termite or large commercial sites) there may be a small inspection fee that is often credited if you proceed.What should I do if I see a swarm of bees?
Keep a safe distance, keep children and pets inside, and call us immediately. Do not attempt to remove or spray them yourself — that can provoke the swarm.Are your technicians licensed and insured?
Yes. All our technicians are licensed, trained in safe pesticide use, and fully insured to perform pest control and removal services across Perth.Can you treat rental properties and strata complexes?
Yes. We work with property managers, landlords and strata committees to provide scheduled treatments, documentation and compliance reports for tenants and owners.What pesticides do you use? Are they safe for the environment?
We use professional, approved pesticides selected for effectiveness and safety. Whenever possible we use low-toxicity, eco-safe options and follow best practice application to protect people, pets and the environment.How do you treat a rodent problem?
We inspect to locate entry points, set baiting and trapping systems, recommend exclusion work, and provide follow-up visits. For commercial sites we implement monitoring and hygiene advice to prevent reinfestation.Do you do bed bug treatments?
Yes. We provide proven bed bug treatments including chemical and heat-assisted programs as required, plus advice on laundering, vacuuming and follow-up inspections to ensure eradication.Will my property need to be vacated after treatment?
Most GP sprays do not require vacating; you'll usually be able to re-enter after surfaces dry. For certain treatments (e.g., heavy fumigation or some bed bug treatments) temporary vacating may be necessary — we’ll advise beforehand.How often should I get preventative pest treatments?
For most homes we recommend a general pest spray every 6–12 months. Commercial properties often need quarterly or bi-monthly visits depending on risk, traffic and industry standards.Can you do pre-purchase pest and building inspections?
Yes. We offer pre-purchase timber pest inspections and reports for buyers and real estate agents, focusing on termite activity and wood-destroying organisms.Do you treat for termites even if I don’t see signs?
Termite detection often requires experienced inspection because early signs can be hidden. If you have any risk factors (timber structure, proximity to bush, previous activity), we recommend a professional termite inspection.How quickly can you respond to a customer in Canning Vale / Southern River?
We prioritise urgent calls and aim for same-day or next-day service in our core service areas including Canning Vale and Southern River, subject to current bookings.What do you charge for a termite inspection?
Termite inspection fees vary; we’ll provide an upfront cost during booking. Fees depend on property size and detail of reporting; often these inspections are competitively priced and critical for homebuyers.Do you offer maintenance contracts for commercial clients?
Yes. We provide tailored maintenance contracts for offices, restaurants, warehouses, and strata to provide regular inspections, treatments and compliance documentation.Can pest control fix the cause of infestations (exclusion work)?
We advise on and can coordinate exclusion work (sealing gaps, fixing screens, door sweeps) but major building repairs are best done by a builder or handyman. We’ll give clear recommendations after inspection.Will my pets be affected by the treatment?
When instructions are followed (e.g., keeping pets away during application and until treatments dry), our products are safe. We’ll provide specific pet-safety instructions before and after service.Do you treat wasp nests?
Yes. We safely remove and treat wasp nests using targeted methods to reduce stings and prevent reestablishment.Are your services guaranteed to eliminate pests permanently?
We provide effective, long-lasting treatments and follow-up support, but permanence depends on factors like property hygiene, access points, and surrounding environment. We’ll recommend ongoing prevention to minimise re-infestation.Can you provide a written report after inspection or treatment?
Yes. We supply written reports and treatment details for termite inspections, commercial services, and upon request for residential treatments.How do I book an appointment?
Call our phone number, book via our Google Business Profile, or use the contact form on our website. For urgent situations call directly for the fastest response.Do you offer emergency pest control outside business hours?
We provide emergency response for high-risk situations (aggressive bee swarms, heavy infestations) — call us and we’ll advise on immediate steps and our earliest availability.How do you control cockroaches?
We use targeted baiting, sprays and sealing advice focused on kitchens and food areas. For commercial kitchens we follow food-safety standards and provide documentation for audits.How long does a bee hive removal take?
Time depends on hive size and location. Small accessible hives can take 30–90 minutes; larger or harder-to-reach hives may take longer or require specialist equipment. We’ll advise on duration during booking.Do you perform pest control for restaurants and food businesses?
Yes. We provide HACCP-compliant pest control services for restaurants, cafes and food businesses, including monitoring, baiting, proofing and documentation for health inspections.How are your prices determined for commercial jobs?
Commercial pricing is based on property size, pest risk, scope of service, frequency of visits and any required reporting. We provide tailored proposals after a site assessment.Can you treat pools, patios and outdoor living areas?
Yes — we treat outdoor areas including patios, poolsides, sheds and gardens using products safe for outdoor environments while minimising water contamination risk. We’ll advise on safe re-entry times.What happens if pests return after treatment?
If pests return within the guarantee period, contact us and we’ll re-attend and retreat as per your service agreement — typically at no extra cost under our warranty terms.Do you use environmentally friendly pest products?
Yes. We prioritise low-toxicity and eco-conscious products where effective and safe for the site. We balance environmental considerations with ensuring long-term control.Can you help with bird-proofing and bird deterrents?
We offer bird control advice and can install or recommend deterrent solutions such as spikes, netting or exclusion methods through trusted partners.Do you handle infestations in rental properties with tenants?
Yes. We work with landlords and tenants to coordinate treatments, provide prep instructions, and supply required documentation while respecting tenancy laws.What should I do immediately after being bitten or stung?
Seek medical help if severe symptoms occur. For bites or stings from venomous species (e.g., redback spiders), contact emergency services or a GP and inform us so we can advise on pest removal to prevent further incidents.Can I get a discount for multiple properties or regular service?
Yes. We offer discounts for ongoing maintenance plans, multi-property contracts and bundled services. Contact us for a customised commercial or residential package.Do you subcontract work or use apprentices?
We employ licensed technicians and may use trainees under supervision. Any subcontracted specialist work (e.g., high-access bee removal) is performed by vetted, insured contractors.How detailed are your termite inspection reports?
Our termite reports include inspection findings, risk assessment, recommended treatment options and photos where relevant. Reports are suitable for real estate transactions and pre-purchase checks.Can I do my own pest control first and still get a service?
Yes — we can assess previous DIY attempts and provide a professional plan. Sometimes DIY products interfere with professional treatments, so disclose any recent treatments at booking.Do you offer seasonal advice for preventing pests in Perth?
Yes. We provide seasonal prevention tips (e.g., summer bee and ant activity, winter rodent risks) and can add these to ongoing maintenance plans and client communications.Why should I choose Pest Relief over other pest control companies in Perth?
Pest Relief offers licensed, insured technicians, competitive pricing (GP sprays from $200), same-day response where possible, family- and pet-safe products, and local knowledge across Perth suburbs. We focus on effective treatments, transparent reporting and lasting prevention.